Process automation: the key to optimization and innovation

The constantly evolving cleaning sector is facing major challenges. Competitive pressure is intensifying, and customer expectations in terms of quality and responsiveness are constantly rising. But margins are also shrinking. To meet these challenges, cleaning companies must innovate and optimize their processes through automation.

A sector under pressure

Cleaning companies are particularly concerned by these issues. They have to juggle a multitude of constraints:

Cleaning companies face recurring challenges that have a direct impact on their performance and competitiveness. Among the most pressing are :

• Complex management of schedules and interventions: coordinating teams, dealing with unforeseen events, ensuring optimum coverage of customer needs - all time-consuming tasks and sources of errors.
• Multiple data entry and consolidation: invoicing, timesheets, service reports - managing this dispersed information is tedious and inefficient.
• Difficulty in measuring performance: It's not easy to assess the productivity of teams, the quality of services and the return on investment of actions implemented.
• Competitive pressure: Cleaning companies must constantly innovate and optimize their processes to stand out from the crowd and win customer loyalty.

Process automation: the key to optimization and innovation

Faced with these challenges, process automation appears to be a relevant solution. By entrusting repetitive, low value-added tasks to specialized software, cleaning companies can :

• Greater efficiency: Operations are accelerated, errors are reduced, and team productivity is increased.
• Improved quality of service: customers benefit from improved responsiveness, more personalized care and greater transparency on the services provided.
• Reduce costs: Automation optimizes the use of resources, reduces administrative expenses and prevents financial losses.
• Encourage innovation: By freeing themselves from routine tasks, employees can concentrate on higher value-added missions. Such as developing new services or improving customer relations.

PROGICLEAN: the expert in business software for cleaning companies

PROGICLEAN, as a business ERP solution, supports cleaning companies in their digital transformation. Our software, specifically designed to meet the needs of this sector, offers a complete range of functionalities:

• Schedule and intervention management: optimize rounds, manage absences, track interventions in real time.
• Human resources management: time management, skills management, performance appraisals.
• Billing and accounting management: automated processes, customized report generation.
• Customer relationship management: Follow-up of requests, contract management, satisfaction surveys.

But beyond simply supplying the software, PROGICLEAN offers tailor-made support to help its customers implement automation efficiently and sustainably. Our teams of experts are involved at every stage of the project:

• Needs analysis: Identification of the processes to be automated and definition of the objectives to be achieved.
• Software configuration: Adapting solutions to the specific needs of each company.
• User training: Helping teams get to grips with the new tools.
• Maintenance and upgrading: Ensuring the long-term viability of implemented solutions.

Automation without forgetting the human element

Despite technological advances, PROGICLEAN remains a human-scale company, committed to the quality of its customer relationships. We are convinced that automation should serve people, not the other way around. That's why we make a point of offering solutions that combine efficiency and ease of use.

When you choose PROGICLEAN, you're choosing a partner you can trust to support you in your drive for optimization and innovation.

For more information, please contact us.